Privacy Policy

Last updated November 04, 2024

Table of Contents

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents above to find the section you are looking for.

  • We only collect personal information that you voluntarily provide to us
  • We do not process sensitive personal information
  • We do not collect any information from third parties
  • We only process your information when we have a valid legal reason to do so

1. What Information Do We Collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you:

  • Register on the Services
  • Express interest in our products and services
  • Interact with our Services
  • Contact us

Personal Information We Collect:

  • Names
  • Email addresses
  • Phone numbers
  • Usernames
  • Passwords
  • Contact preferences
  • Billing addresses

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

  • To facilitate account creation and authentication
  • To respond to user inquiries and offer support
  • To send administrative information
  • To fulfill and manage orders
  • To request feedback
  • To send marketing and promotional communications (with your consent)
  • To protect our Services
  • To identify usage trends
  • To determine the effectiveness of our marketing campaigns

3. What Legal Bases Do We Rely On?

We rely on the following legal bases to process your information:

  • Consent: We may process your information if you have given us permission.
  • Performance of a Contract: We may process your information to fulfill our contractual obligations.
  • Legal Obligations: We may process your information to comply with the law.
  • Legitimate Interests: We may process your information for our legitimate business interests.

4. When and With Whom Do We Share Your Information?

We may share your information in specific situations:

  • Business Transfers: During mergers, sales, or acquisitions
  • With Service Providers: To help us provide our services
  • For Legal Compliance: When required by law

5. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law. We will keep your personal information for no longer than three (3) months past the termination of your account.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

7. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

8. What Are Your Privacy Rights?

Depending on your location, you may have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent

9. Controls for Do-Not-Track Features

Most web browsers and mobile operating systems include a Do-Not-Track ("DNT") feature. Currently, we do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Do United States Residents Have Specific Privacy Rights?

US residents may have specific rights under state laws, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising these rights

11. Do Other Regions Have Specific Privacy Rights?

Yes, regions like the EU, UK, and Canada have specific privacy rights under their respective laws (GDPR, UK GDPR, PIPEDA).

12. Do We Make Updates to This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws. We will notify you of any material changes.

13. How Can You Contact Us?

You can contact us at:

Komodo Systems Inc.
155 N 400 W Ste 580
Salt Lake City, UT 84103
United States
privacy@komodosystems.com

14. How Can You Review, Update, or Delete Data?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request:

  • Access to the personal information we have about you
  • Correction of any inaccurate personal information
  • Deletion of your personal information
  • Transfer of your personal information to another service provider
  • Restriction of how we process your personal information

To exercise these rights, you can:

Important Note:

We will need to verify your identity before processing your request. We may require additional information from you for security purposes. There may be instances where we cannot grant your request, but we will provide an explanation if that occurs.

Questions or concerns? Contact us at privacy@komodosystems.com